Terms & Conditions

Welcome to Power IQ. By using the website www.poweriq.co.uk and our services, you consent to these terms. Please review them thoroughly.

1. Who we are

Power IQ operates as a solar panel installation enterprise in the UK.

Address: Rosevale House, 171 Moira Road, Lisburn, Northern Ireland, BT28 1RW
Email: hello@poweriq.co.uk
Phone: 028 9013 2273

2. Use of this website

• Users must be at least 18 years old.
• The site cannot be used for unlawful or fraudulent activities.
• We reserve the right to suspend or restrict access to our site at our discretion.

3. Our services

Power IQ supplies and installs solar panel systems. Service agreements follow these Terms, written quotations, and supplementary contract documentation.

4. Pricing and payment

• Charges reflect your personalised quotation.
• We typically require a 25% deposit at the time of order confirmation, with the balance due upon completion.
• Payment options are confirmed during sales discussions.
• Non-payment of the remaining amount may result in service suspension.

5. Quotations and orders

• Quotations remain valid for 30 days (unless differently specified).
• Your order is only accepted when we confirm it in writing (including email).
• Power IQ may decline orders due to technical or regulatory concerns.

6. Cancellation and refunds

• Consumers retain 14-day cancellation rights under UK law, unless installation has commenced.
• Deposit refunds follow applicable consumer protections.
• Cancelling after work begins may incur charges.

7. Installation

• Installation dates are mutually agreed; delays may occur beyond company control.
• You agree to provide safe and reasonable access to the installation site.
• Customers must obtain necessary approvals (landlord consent, planning permissions).

8. Warranty and aftercare

• Warranties are outlined in contract documents.
• Maintenance instructions must be followed to preserve warranty validity.
• Contact hello@poweriq.co.uk or 028 9013 2273 for any problems.

9. Liability

• Services are delivered with reasonable attention and competence.
• Indirect and business-related losses are excluded from liability.
• Nothing in these terms excludes or limits liability for death or personal injury.

10. Intellectual property

All website material belongs to or is licensed by Power IQ. Personal viewing and printing is permitted; redistribution is prohibited.

11. Privacy and cookies

Website usage falls under our Privacy Policy and Cookie Policy, detailing data collection and usage methods.

12. Changes to these terms

Modifications are published online. Continued use indicates acceptance of updates.

13. Governing law and jurisdiction

These Terms are governed by the laws of Northern Ireland and the United Kingdom.

14. Contact us

Power IQ Ltd
Rosevale House, 171 Moira Road, Lisburn, Northern Ireland, BT28 1RW
Email: hello@poweriq.co.uk
Phone: 028 9013 2273